Shipping policy

Shipping Policy

Shipping Partners:
We partner with trusted carriers, including DPD and Evri, to ensure reliable and efficient delivery of your orders.

Order Processing:
Once your order is placed, please allow 2-3 business days for processing. We'll work diligently to get your products ready for shipment.

Shipping Times:
Shipping times may vary based on your location. You can expect your order to arrive within 5-10 working days after it has been processed.

Shipping Costs:
Shipping costs are calculated based on your order's weight, size, and destination. You can view the shipping cost during the checkout process.

Tracking:
You'll receive a shipping confirmation email with a tracking number once your order has been dispatched. This allows you to monitor the status and location of your package.

International Shipping:
We currently offer to ship within the United Kingdom. Please note that we do not offer international shipping. 

Lost or Delayed Shipments:
In the rare event of a lost or delayed shipment, please contact our customer support team, and we'll assist you in resolving the issue.

Questions:
If you have any questions or concerns regarding shipping, please feel free to reach out to our customer support team at hello@nailab.co.uk. We're here to help!